Terms of service

📜 Safars Furniture – Terms of Service 

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These Terms of Service govern your use of safarsfurniture.com.au and purchases made through our online store.

By using our website, you agree to these terms.

1. Products

We specialise in electric recliners.
Colours, dimensions, and specifications are listed on each product page.
Minor variations may occur in appearance due to lighting or screen display.

2. Pricing & Payment

All prices are shown in AUD and include GST.
We accept:

  • Bank transfer

  • PayID

  • Debit/credit cards (via Square)

  • Cash on delivery

  • Afterpay/Zip

Payment must be received before goods are delivered unless otherwise agreed.

3. Order Confirmation

An order is confirmed once payment is received.
We reserve the right to cancel an order if:

  • Stock becomes unavailable

  • Payment cannot be processed

  • Delivery is not possible to your location

If cancelled, you will receive a full refund.

4. Delivery

Perth Metro delivery is free (same-day or next-day depending on availability).
Regional deliveries incur a small fee (quoted before confirming your order).

Delivery includes transport to your front door, garage, or ground level area.
If you require assistance inside the home, please let us know beforehand.

Incorrect addresses or lack of access may result in re-delivery fees.

5. Returns & Exchanges

Our Returns & Refunds Policy applies to:

  • 14-day exchanges

  • Return delivery paid by customer

  • Free delivery of replacement item

  • No change-of-mind refunds

  • Full refund for damaged or faulty items

Full policy is available on our website.

6. Warranty

All recliners include a 12-month warranty covering manufacturing faults.
Damage due to misuse, wear and tear, or accidents is not covered.

Full Warranty Policy is available on our website.

7. Customer Responsibilities

Customers must:

  • Provide accurate address and contact details

  • Ensure safe access for delivery

  • Inspect items on arrival

  • Keep receipts for warranty claims

8. Limitation of Liability

Safars Furniture is not liable for:

  • Loss, damage, or theft after delivery

  • Misuse or accidental damage

  • Delays caused by external factors

9. Privacy

We respect your privacy.
Personal information is used only for processing orders and arranging delivery.

10. Changes to Terms

We may update these terms at any time.
Continued use of the website indicates acceptance of any changes.